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20-Jun-2017 23:42

We came in to look for our next family vehicle on Black Friday.Jose answered all of our questions and made sure we got everything we were looking for in our next family vehicle. We had our 7 and 9 year old daughters with us and he also made sure to include the girls in our purchasing experience.He was friendly, patient, and even helped keep the girls entertained with sticker book activity and with their awesome theater room.Thank you in helping our family purchase our perfect car and getting us our perfect deal! via I went to other dealerships before Norm Reevs, they all said my situation was hopeless and they couldn't help me but Mr Shawn Shahnawaz saw my situation and handed me a lifeline.Billy can rely on me coming back when it is my time to get a car for myself. via I personally recommend this dealership to others because they have excellent customer service, friendly environment especially our dealer, Ty Trieu for a smooth negotiation. via Brett Gringhaus was an excellent sales rep who got me the exact car I was looking for in record time.He helped us from the start till the end and we got the best price from him December 5, 2017 Li H. via Jenn Guzman is amazing, I was in a very tough situation her and her team helped to get me back into a car as soon as possible. I spoke to him on the phone and let him know the color, model and features and he had the car washed and ready for me when I got to the dealer.

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This is the only place I could recommend anyone buy a Honda car from and if you deal with Suzanna Yim, I’m sure you will leave there with a big smile on your face! via Great service, didn’t have to wait for hours for service or help or any paperwork issues . She went above and beyond our expectations, I would definitely recommend her to family and friends. via I visited Norms Reeves Honda on Cyber Monday to look for a car fit for my need. via Darrell is extremely professional, he expedited quickly the purchase which I greatly appreciated.

From the beginning of this process, the the very end of this process (driving off of the lot) Billy gave us his all (more than 100%).

He showed us a great amount of hospitality which is a plus because we were comfortable all throughout and not anxious nor nervous.

I get my car serviced here and all its amazing great customer service friendly ppl crazy enough they remember names and faces. He was very thorough throughout the whole process and made sure I was aware of everything and answered all my questions. After shopping multiple dealers to purchase my wife’s new Odyssey, I finally found an honest straight forward team of people to deal with. He made it easier for us to understand the process of buying our leased vehicle. via I had a great experience buying my new car with this dealership and the team there especially Susanna has been great and made this experience real easy for me December 5, 2017 Nurse R.

via I am extremely happy with my decision to go to Norm Reeves Honda in Cerritos. My recommendation would be to go and ask for Brett or call and make an appointment with him.He also went over all the details and features of the car and showed me how to use them. They made the process easy, fast, and entirely pleasant. Gave us some tips here and there and very much willing to lend a helping hand when or if there will be a problem or concern in the future. via We got to Honda Cerritos on December 4, 2017 at around 1700.